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FAQ

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FAQ

Where will No art festival be held?

Answer

The festival takes place in Flevopark, Amsterdam-East.

What are the festival's opening and closing times?

Answer

The festival starts at 12:00 and ends at 23:00 (CET). Keep in mind that the doors close at 21:00.

What should i do if i feel unwell?

Answer

There is first aid available throughout the entire venue, and you're welcome to approach them at any time.

Make sure to celebrate safe. https://celebratesafe.nl/pijlers/.

will earplugs be available for purchase at the festival?

Answer

Yes there are branded No Art Alpine earplugs available for purchase.

What should I do if I feel unsafe during the festival?

Answer

If you don't feel safe or notice something suspicious, please send a message or picture to this number: +31 6 83497179. You can always talk to any employee that is around (EHBO, security).

What are the age requirements and ID regulations for attending No Art Festival?

Answer

The festival is 18+, and it is mandatory to present a valid ID (driver's license, passport, identification card, ID) for entry. Just a photo of any of the above will not suffice.

Will attendees be allowed to exit and re-enter the festival grounds?

Answer

It's not possible to leave the festival grounds and re-enter afterwards. If you do leave you will have to show a valid ticket again to enter the festival grounds.

Is there a designated time when entry doors will close?

Answer

At 21:00 PM the doors will close, and it will not be possible to enter after that time.

Can I make purchases with cash at the festival?

Answer

All facilities are cashless, but you can purchase a cash card at the festival at dedicated cash card lockets. This is a debit card that you buy at the token stand and load with cash, allowing you to make payments with a card at the festival.

How will changes in programming be addressed?

Answer

Keep an eye on our Instagram, where we share the lineup, updates, and much more.

Will there be medical personnel on site during the festival?

Answer

Yes, there will be first aid available, indicated by signs and they will walk around the festival grounds.

What steps should I take to work at No Art Festival?

Answer

Interested in working or volunteering at the No Art Festival? Email us your motivation: jobs@noartmusic.com.

Is there a designated relaxation area?

Answer

There are multiple covered seating areas, indicated by signs and visible on the map.

Are vendors permitted to sell products at the event?

Answer

It's not possible to sell items at the festival. Interested in a collaboration? Please mail: support@noartmusic.com.

What are the venue's rules?

Answer

House rules are posted throughout the park, and you can also find them here.

What is the festival's stance on harddrugs?

Answer

The use and possession of soft and hard drugs is prohibited.

I've lost an item, what should I do?

Answer

You can contact us via this mail: support@noartmusic.com.

What items are prohibited from being brought into the festival?

Answer

These items are prohibited to bring to the festival: own food and drinks, aerosol cans, glassware, cans, large or heavy bags (a light (back)pack or small backpack is allowed but will be checked by security at the entrance), pets, inflatable objects, umbrellas, drugs (except prescribed medication with a medical certificate), selfie sticks, fireworks, weapons and firearms, dangerous objects (including aerosol cans and tear gas), professional photo, film, and other recording equipment.

Can I bring a camera to No Art Festival? Are there any restrictions?

Answer

It is not allowed to bring any sort of professional recording equipment.

Am I allowed to bring sunscreen?

Answer

No, it is not allowed to bring sunscreen to the festival.

Where can i purchase tickets for no art festival?

Answer

The general access tickets are sold out, the only trusted resell partner is TicketSwap.

I'm unable to download my ticket, what should I do now?

Answer

Due to late personalization, tickets can only be downloaded on 26th or 27th of July 2024.

When can I expect to receive my ticket?

Answer

You will receive an email immediately upon purchasing your ticket. The ticket can be downloaded on 26th or 27th of July 2024.

I've misplaced my ticket, what are my options?

Answer

If you cannot find your tickets in your mailbox, try retrieving them through Eventix. If this doesn’t work, please contact support@noartmusic.com. In your email, please include the full name used during the ticket purchase along with your email address. We will then promptly assist you in resolving the matter.

Am I permitted to sell my ticket on ticketswap?

Answer

The only reliable partner for selling your ticket is Ticketswap. Through the confirmation email of your purchase from Eventix, you can sell your ticket on Ticketswap.

How can I transfer my ticket to someone else?

Answer

You can either download the ticket and forward it or you can personalize it on the name and email address of the other person.

Is it necessary to print out my ticket?

Answer

No, certainly not. In fact, we even prefer tickets on the phone.

Do I require a separate ticket for the Synergy Art Festival?

Answer

No Art Festival ticket buyers have free access on the 26th of July, you get an email to download your free ticket. If you want to go to Synergy only on the 26th of July, via this link https://www.synergyartfestival.nl/tickets you can get a ticket.

How can I personalize my ticket?

Answer

You can personalize your ticket through the confirmation email. If you can't find it, please proceed to question 4.

I HAVE A QUESTION ABOUT RESELL

Answer

We are exploring options for those unable to attend the festival to sell their tickets. For all your questions, please send an email to resell@noartmusic.com.

What's the best way to reach the venue?

Answer

The festival is easily accessible by public transport, so we kindly request that you travel by public transport or by bike.

Is public transportation available?

Answer

Yes, you can take bus 37, 245, N89 to Insulindeweg or Soembawastraat (5 minutes walk to Flevopark). Or you can take tram 3 to Insulindeweg or Soembawastraat or tram 14 to Javaplein. Both a 5 minute walk to Flevopark. The train goes to Muiderpoort station, then you can walk 10 minutes to Flevopark, or take a tram or bus that is stated above from Muiderpoort station.

Are there parking facilities nearby?

Answer

There is a P&R at Sciencepark. Parking at Science Park requires you to pay a fee. You will need to cover these costs yourself.

are their options available for special dietary needs (e.g. allergies)?

Answer

We sell different options throughout the festival. Allergies are stated on the menus. If you have any questions please send an email to support@noartmusic.com

Can I purchase food and beverages on site?

Answer

Yes, there are various food stands and multiple bars.

Will cigarettes be available for purchase?

Answer

No, there will be no (e-)cigarettes available for purchase.

Is drinking water provided at No Art Festival?

Answer

Yes, there are multiple drinking water stations to refill your bottle and water bottles can be purchased at the bar.

can i bring my own medications?

Answer

Yes, upon presentation of a prescription and/or a doctors note. The medication must be unopened.

Is the festival accessible for individuals with disabilities?

Answer

Yes, certainly, you're welcome through the general access. Keep in mind that the terrain consists out of grass mostly.

Is the festival wheelchair accessible?

Answer

Yes, there are special toilets and entrances. Wheelchair access is at the general entrance. Registration is not needed.

Can I bring a service dog to the event?

Answer

No, unfortunately, it's not possible to bring along your service dog.

Does no art festival promote sustainability?

Answer

We are committed to sustainability to preserve the park. We use recycled plastic cups, operate a recycling system, accept only card payments, and offer different food possibilities.

What are the festival's ethics and policies regarding creating a safe and inclusive environment?

Answer

We want to create a safe and accepting festival, where everybody feels welcome. All social norms and values apply on the premises. Threats, violence, discrimination, or sexual harassment will not be accepted.

are lockers available at the festival?

Answer

Yes, lockers will be available. You will be able to store your belongings safely.

CAN I GET A LOCKER IN ADVANCE?

Answer

Yes, you can get your locker in advance by clicking here.

i am a neighbour of flevopark, what does this festival mean for me?

Answer

Two weeks before the event, we will place neighborhood signs with information in the park. Also, ten days before the event, residents within the municipality's distribution area will receive a neighborhood letter. The letter will contain information about park accessibility and the opportunity to register for a chance to win residents' tickets for Synergy and No Art Festival. You can find the letter here.

Why didn't i receive a letter?

Answer

If you did not receive letter, you do not live in the area where the municipality distributes the letters.

Still have questions? Check the help center or email us at suppport@noartfestival.com

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